About Us

The-balm.com is operated by the following company: NaturalBalm Limited Partnership, Hua Hin - Prachuabkirikhan, 77110 Thailand
Email: contact@the-balm.com

We act as a reseller of the products for sale on this website.

Applicable law:
In case of a dispute with your order placed on our website, Thailand jurisdiction will apply. For more information, please contact us via our email.

Our company, based in Thailand, will available to find the right product, whilst maintaining a competitive price and optimum quality at all times.

For bulk orders and orders of large quantities, please contact our seller suport who will put you in touch with the dealer nearest to your area.

After the receipt of payment and the transaction is completed, the package will be send within 48 hours. We deliver worldwide !
We hope that our team can respond to your needs and provide a good service for you, our customers. If you have any problems, don't hesitate to send us an email, we are here to help you any time.

Privacy policy:
Our privacy policy complies with the new RGPD laws for anyone who shares their personal data directly or indirectly with our company.
Our company in Thailand adheres to the Personal Data Protection Legislation (1998: 204) which applies the European Data Protection Directive 95/46 / CE.

To update the personal information that we process about you, you can do so through your account on our website.
Contact us if you have any difficulties or if you would like us to remove sensitive information about you immediately. Please note that it takes 48 hours to respond to inquiries.